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Cannot sign in

Sagittarius
May 8, 2023
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    Sagittarius
    Members 797 posts
    May 8, 2023, 12:31 a.m. May 8, 2023, 12:31 a.m.
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    Cannot sign in from Firefox on Galaxy tab S 7+. Message says that my browser did not send CSRF cookie or cookie sent is invalid.

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    43review
    Team 234 posts
    May 8, 2023, 12:32 a.m. May 8, 2023, 12:32 a.m.
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    you need to clear cookies

    JimKasson likes this.

    favorite 1

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    Greg
    Members 520 posts
    May 8, 2023, 12:58 a.m. May 8, 2023, 12:58 a.m.
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    I received the same message about the CSRF cookie and after clearing the cache and cookies for dprevived.com I was eventually able to log back in.
    It took three or four attempts over a period of 20 minutes.

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    meow
    Members 510 posts
    May 8, 2023, 7:31 a.m. May 8, 2023, 7:31 a.m.
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    There's more to this than cookies.

    The same happened to me. Cleared cookies, still got the error message. But I also got the same error message when I tried with browsers that I keep for testing purposes and had never visited this site with before. And trying to create a new account triggered the same error, also with a browser that hadn't been here before. So maybe it isn't about saved cookies at all, at least not old ones.

    As for Greg time was a factor. After I had given up I thought I'd try a last time and got in. Maybe after 15 minutes of no activity on my part.

    If an account was created for meowmeow it can be deleted.

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    DanHasLeftForum
    Members 4254 posts
    May 8, 2023, 8:04 a.m. May 8, 2023, 8:04 a.m.
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    @meow has written:

    There's more to this than cookies.

    I think you're right. Unless I clear the site data as well I can't log on.

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    meow
    Members 510 posts
    May 8, 2023, 8:16 a.m. May 8, 2023, 8:16 a.m.
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    Yes, I suspect deleting old cookies has nothing to do with it at all. The error message is probably erroneous. It's a matter of time. But why I don't know.

    I repeat, I got the same problem with browsers that had never been here before and thus couldn't have anything cached. And the problem also affects new signups.

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    Sagittarius
    Members 797 posts
    May 8, 2023, 11:43 a.m. May 8, 2023, 11:43 a.m.
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    On my Galaxy tab S7+ I was able to sign in on the Samsung internet browser but was not able to sign in with Firefox browser. Go figure.

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    DougH
    Members 24 posts
    May 8, 2023, 12:20 p.m. May 8, 2023, 12:20 p.m.
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    I was able to successfully sign in without first clearing cookies. But I was curious about how the cookie clearing operation is performed since I had never done it. Googled the question and now understand how to perform that operation on my Firefox browser.. Executing that cookie-clearing clearing process for the DPRevived website only, immediately logged me out. I was able to sign in immediately after the cookie-clearing operation logged me out. But because I was initially able to sign in without first clearing them, I have no idea if clearing cookies is the only thing required for those who are having issues. .

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    AlanSh
    Forum Admin 3301 posts
    May 8, 2023, 12:59 p.m. May 8, 2023, 12:59 p.m.
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    There was a bug in the new system. It's now been fixed.

    Alan

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    meow
    Members 510 posts
    May 8, 2023, 1:34 p.m. May 8, 2023, 1:34 p.m.
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    Good. Was I right it had nothing to do with cookies, at least not old cookies?

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    AlanSh
    Forum Admin 3301 posts
    May 8, 2023, 1:57 p.m. May 8, 2023, 1:57 p.m.
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    Well, you should have needed to clear cookies as they were pointing to the wrong place. I don't know how you got around that. But there was also a bug which has been fixed (only seemed to affect Chrome)

    Alan

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    SandyF
    Members 135 posts
    May 8, 2023, 2:36 p.m. May 8, 2023, 2:36 p.m.
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    FWIW I couldn't get in last night US East coast time around 10pm (5 hrs behind UK). Today I was able to newly sign in on android phone even without clearing anything.

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    meow
    Members 510 posts
    May 8, 2023, 2:55 p.m. May 8, 2023, 2:55 p.m.
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    @AlanSh has written:

    Well, you should have needed to clear cookies as they were pointing to the wrong place. I don't know how you got around that. But there was also a bug which has been fixed (only seemed to affect Chrome)

    OK, but I got exactly the same error and behaviour with browsers that had never been here before and didn't have any cookies from this domain.

    Never mind, I was just curious. The important thing it it's working now. 😃

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    DanHasLeftForum
    Members 4254 posts
    May 9, 2023, 12:22 a.m. May 9, 2023, 12:22 a.m.
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    @meow has written:

    Good. Was I right it had nothing to do with cookies, at least not old cookies?

    Maybe for some situations but I had to clear all cookies before I could log in again.

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