That's because life has integrated into the technology. I worked in an office park once where a backhoe severed a fiber optics cable while digging. No electricity, no computers. etc. We did have phone service, but no way to took up phone numbers to call customers. It's times like that when you realize most businesses, and to a similar extent, individuals are extremely dependent on the technology we have created. And we do it that way because the majority of us think it is better to have the tech than not have it.
Grumbling about the way things are is 100% pointless. Could our business go back to rolodexes and manual ledgers to run the office? Of course, no point in bragging about dumb tech, we did it before we can do it again. But why would we. It would be an exercise in stupidity.