I have a Dell XPS 15 9510, bought new just over a year ago. 3.5K OLED display (gorgeous), maxed out with 64GB of RAM, 2TB C drive and 2TB D drive, both m.2.
All was well for months, though with light usage, until I took my first dive trip vacation last September. I was staying at a Caribbean resort (with sketchy internet) when the laptop suddenly started having a display problem when Windows booted. The screen would show the Dell logo, and the Win11 'loading circle', but as soon as the Windows drivers kicked in, the display would go black and nothing I did would make it come back on. Naturally I tried rebooting, but that can be problematic when you can't see what is happening in Windows as you hold the power button down to reboot, or continually hit Alt-F4/Enter.
Eventually something glitched and Windows broke and wouldn't start. In desperation in a hotel room at 1am I ended up reinstalling Windows to bring the Dell back to its starting point. Of course I lost all my apps, including Lightroom, which I then had to slowly download and reinstall. Eventually I got going again to the point I was using Lightroom on my images.
I researched this as much as I could with my cell phone, and it seems this issue is widespread and goes back about 4 years. Dell never acknowledges it. Appears to be an issue with the Intel UHD driver. This happens with laptops with the RTX3050 GPU installed.
I took the laptop on another diving vacation trip to Truk last month, another diving resort in a remote location with sketchy internet. And the problem happened again. This time I tried - after many other things - going into the BIOS and setting 'factory defaults'. Result? Windows would not start, and I had to reinstall Windows again! Once again losing all my apps (including my Lightroom ratings on the images taken on the trip so far.)
Once home again I tried a few things to see if I could fix this issue, or if I had to simply junk the Dell and go by an HP. I think in part the issue could be related to heat, so I tried settings to make the laptop run cooler, including setting Cooling priority over Balanced, and turning off a screen refresh feature in an Intel utility. Fingers crossed this will help. The problem was always intermittent, until it happened. I may yet pull the CPU to reapply some new thermal grease.
I figure the Dell is not really set up to have 64GB RAM and two big M.2 SSD drive, and as such it runs too hot. For sure setting the fan to Cooling priority had the fan running initially for a couple of minutes, but after that it seemed as quiet as always.
At any rate, the next time I take this laptop on vacation, I'm bringing a copy of my critical programs on a thumb drive. Beware the Dell XPS.